Frequently Asked Questions
What is SANCO’s Warranty?
All of our machines come with a one-year warranty that covers replacement parts.
In addition, you’re entitled to lifetime technical support and advice from our team of technical specialists—customer service representatives with hands-on experience.
Does SANCO sell replacement parts?
Yes, SANCO stocks most common replacement parts and offers expedited shipping. Special order parts will be assigned a lead-time at the time of order placement.
Lead-times?
The product page displays an estimated lead-time. At the time of order placement, lead-times will be confirmed. If you would like to confirm exact lead-times prior to order placement please contact sales at sales@sancousa.com
What forms of payment do you accept?
SANCO accepts Visa, Mastercard, ACH, Company check, and Zelle
Where is SANCO equipment manufactured?
SANCO equipment is manufactured in Taiwan and China; fully represented in the United States as SANCO USA. SANCO utilizes the highest quality components available on the market today including Siemens, Omron, Mitsubishi, and Schneider.
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